Frequently Asked Questions
Everything you need to know about ordering, shipping, and visiting our Los Angeles store.
Where is BASELAB Floral Supply located?
Our store is at 718 E 9th St, Los Angeles, CA 90021, in the LA Flower District. We're open 6:30 AM to 4:00 PM. Come shop in person or order online for delivery.
How fast is shipping?
Orders ship from Los Angeles and typically arrive in 1-3 days in the LA area. Shipping is free on all orders over $500. See our shipping policy for details.
Is there a minimum order?
Online orders have a $25 minimum. There's no account or wholesale application needed. Buy a few pieces or stock up in bulk.
Do you offer bulk discounts?
Yes. Korean wrapping paper is discounted automatically at checkout: 10% off 30+ packs, 20% off 50+ packs, and 30% off 100+ packs. For case-quantity wholesale pricing on everything else, visit our wholesale site at baselabfloralsupply.com ($250 minimum).
What products do you carry?
600+ floral supplies restocked weekly: Korean wrapping paper, ribbon, glass vases, Mexican pottery, flower pots, baskets, floral foam, and Ramos Buchón supplies. Browse all products or shop by category.
How do large items like glass vases and baskets ship?
Some bulky items need a custom shipping quote so they arrive safely. If your order includes one, contact us and we'll set up the best rate before you pay for shipping.
What is your return policy?
See our refund policy for the full terms, or reach out and we'll make it right.
Still have a question? Contact us or call 805-209-9578.